Privacy Policy

Last updated: December 12, 2024

Introduction

At Gezivo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services. Please read this policy carefully. By using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

  • Account Information: Name, email address, password, and profile photo when you create an account
  • Profile Information: Bio, preferences, and other details you choose to add
  • User Content: Reviews, ratings, photos, and comments you post
  • Business Information: Business name, address, contact details, and other information for business listings
  • Payment Information: Credit card details and billing address for subscriptions (processed securely by Stripe)
  • Communications: Messages you send to us or other users

Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, and browser type
  • Location Data: Precise or approximate location based on GPS, IP address, or other methods (with your permission)
  • Usage Data: Pages visited, features used, search queries, and interaction patterns
  • Log Data: IP address, access times, referring URLs, and error logs
  • Cookies and Similar Technologies: Information collected through cookies, pixels, and local storage

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Personalize your experience and provide recommendations
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or illegal activities
  • Send promotional communications (with your consent)
  • Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

  • Public Content: Reviews, ratings, and profile information you make public
  • Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly agree to share information

We do not sell your personal information to third parties.

Data Retention

We retain your information for as long as your account is active or as needed to provide you Services. We may retain certain information for legitimate business purposes or as required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal compliance.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Location: Disable location services in your device settings
  • Cookies: Manage cookie preferences through your browser

To exercise these rights, please contact us at privacy@gezivo.com.

Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities.

Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete that information promptly. If you believe we have collected information from a child under 16, please contact us.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Understand how you use our Services
  • Personalize content and recommendations
  • Measure the effectiveness of our marketing

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Gezivo Inc.

Data Protection Officer

Levent Business District

Istanbul, Turkey

Email: privacy@gezivo.com